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    Nintex Knowledge Base

    DocuSign Not Mapping Secure Fields Back to Salesforce

    Status: Validated

    ISSUE
    When creating a document package that maps secure fields from DocuSign to Salesforce, the values from the secure fields are not saved in Salesforce.
    ERROR CODE
    RESOLUTION
    This is a confirmed DocuSign issue with the 'New view' which does not save these values. As a workaround, save it in the old 'Classic view'.
    ADDITIONAL INFORMATION
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