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    Nintex Knowledge Base

    Error: "Invalid entity type for whatId"

    Status: Validated

    ISSUE
    During an automated Document Package process, the following error occurs:
     
    Invalid entity type for whatId
    ERROR CODE
    RESOLUTION
    Make sure the "Track Activities" checkbox is checked on the custom object.
    ADDITIONAL INFORMATION
    When sending a Salesforce Email from a custom object, "Track Activities" must be enabled.
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