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    Nintex Knowledge Base

    Error "Insufficient Privileges" in Document Queue

    Status: Validated

    ISSUE
    In the document queue, when opening files created with another user account, the following error might occur:

    Insufficient privileges
    ERROR CODE
    RESOLUTION
    1. Create a new folder. For more information, see Creating and Editing Folders in Salesforce Help.
    2. Add the folder Id to the 'queue folder Id' field on the delivery option. 
    ADDITIONAL INFORMATION
    When a queue folder Id is not specified, the document will be placed in the “My Personal Documents” folder of the user that generated the file. This means that the any other user that tries to merge the document will not be able to do so.
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