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    Nintex Knowledge Base

    Error "No such column 'dsPassword c' on entity 'User'"

    Status: Validated

    ISSUE
    When using DocuSign API, the following error might occur:

    No such column 'dsPassword__c' on entity 'User'. If you are attempting to use a custom field, be sure to append the '__c' after the custom field name. Please reference your WSDL or the describe call for the appropriate names.
    ERROR CODE
    RESOLUTION
    Ensure that the user account has the appropriate security settings:
    1. In Salesforce, go to Setup > Manage Users > User.
    2. Select the affected user.
    3. Click the Profile link.
    4. Under the "Field-Level Security" section, click "View" next to "User".
    5. Click the "Visible" checkboxes for the DocuSign API UserName and DocuSign Password fields.
    ADDITIONAL INFORMATION
    The user profiles are missing access to the DocuSign password and username field on the user object.
    RELATED LINKS
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