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    Nintex Knowledge Base

    Error "This Account lacks sufficient permissions. In-Session permission required when specifying a captive recipient"

    Status: Validated

    ISSUE
    When using DocuSign, the following error might occur:

    This Account lacks sufficient permissions. In-Session permission required when specifying a captive recipient
    ERROR CODE
    RESOLUTION
    Work with your DocuSign account manager to ensure that the following settings are enabled in your account:
    • In Person Signing - Enabled
    • In Session - Enabled
    • Common Domain - *drawloop.com
    ADDITIONAL INFORMATION
    This is a DocuSign error that needs to be resolved by DocuSign account managers.
    RELATED LINKS