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    Nintex Knowledge Base

    Error "Unable to retrieve data" Accessing User Permissions Page

    Summary
    When using a custom admin profile, and attempting to add or remove user accounts from the Drawloop Admin page, the following error occurs: Unable to retrieve data

    Solution
    1. Navigate to the admin profile.
    2. Select system permissions.
    3. At the bottom the the page, locate "Users".
    4. Select all check boxes.
    5. Save