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    Nintex Knowledge Base

    Error "Unable to retrieve data" Accessing User Permissions Page

    When using a custom admin profile, and attempting to add or remove user accounts from the Drawloop Admin page, the following error occurs: Unable to retrieve data

    1. Navigate to the admin profile.
    2. Select system permissions.
    3. At the bottom the the page, locate "Users".
    4. Select all check boxes.
    5. Save