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    Nintex Knowledge Base

    Error "invalid app access: user is not admin approved to access this app"

    Status: Validated

    ISSUE
    When running a Scheduled Document Package runs, the following error can occur:
     
    invalid_app_access: user is not admin approved to access this app
    ERROR CODE
    RESOLUTION
    1. In Salesforce, navigate to Setup > Connected Apps > Nintex Drawloop.
    2. Under the Profiles related list, add the desired user profile.
    ADDITIONAL INFORMATION
    This error occurs when the user's profile (who is send the Document Package) is not authorized through Connected Apps.
    RELATED LINKS
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