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    How to include an image and edit the subject line in an email

    Summary
    How do I include an image and edit the subject line in an email?

    Solution
    Using Salesforce HTML Email Templates, you have the option to include an image in the email. See details below:

    1. Navigate to “Email Templates” (Setup | Administer | Communication Templates | Email Templates )
    2. Click “New Template”
    3. Type: HTML 
    4. Fill the information requested (Make sure to select a public folder)
    5. Letterhead: select the preferred image to include in the email
    6. Email Layout: Select the preferred layout
    7. Subject line is available to edit as preferred 
    8. Navigate to the “Email” Delivery Option in the Document Package
    9. Click on “Change” in the Email Template
    10. Select the newly created email template
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