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    Nintex Knowledge Base

    Insufficient Privileges Error When Running Report

    Status: Validated

    ISSUE
    When running a document package, the following error occurs:

    Exception of type 'Drawloop.Platform.Salesforce.Exceptional.MustAuthorizeException' was thrown.
    ERROR CODE
    Exception of type 'Drawloop.Platform.Salesforce.Exceptional.MustAuthorizeException' was thrown.
    RESOLUTION
    1. Disable Connected Apps and OAuth or change the connected app settings so users may self-authorize.
    2. Add the user profile or permission sets under the user account to Drawloop user, Drawloop Admin, or Drawloop user-Salesforce. (depending on the read/write/delete level of the account).
    3. As the Salesforce administrator, authorize Drawloop Document Generation.
    4. Verify that the user account has access to the folder or report being run with the document package. 
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