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    Nintex Knowledge Base

    Missing refresh token. User might not have been authorized. Error

    Status: Validated

    ISSUE
    When Document Package is being sent via email, the following error might occur:

    Missing refresh token. User might not have been authorized.
    ERROR CODE
    Missing refresh token. User might not have been authorized.
    RESOLUTION
    1. Navigate to Setup > My Personal Info > Email > My Email Settings.
    2. Select the "Salesforce" radio button and verify the information populated in the other fields is accurate.
    3. Click Save.
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