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    Nintex Knowledge Base

    ServiceMax - Creating Big Blue Button

    Status: Validated

    TOPIC
    How to create a Big Blue Button in ServiceMax
    INSTRUCTIONS

    *Parameters are set for auto-running DDP

    1. Go to ServiceMax Setup
    2. Click Service Flow Manager
    3. Click SFM Custom Actions
    4. Click GO
    5. Select the object you will be running from
    6. Under "User-defined Custom Actions" select New
    7. Set the Action Type as URL
    8. URL to Launch will be "/apex/loop__looplus"
    9. Parameters listed below:
      Parameter NameParameter Value TypeParameter Value
      eidField NameRecord ID
      sessionIdField NameSession_Id
      contactIdField NameContact
      ddpIdsValueInsert DDP ID
      deployValueInsert Delivery ID
      autorunValueTRUE
    10. Save
    11. Go back to ServiceMax Setup
    12. Click Service Flow Manager
    13. Click SFM Wizards
    14. Click GO
    15. Select object
    16. Select action under Custom SFM Wizards
    17. Go to Manage Wizard Steps
    18. Set the Wizard Step Type to Other
    19. Select Step under Wizard Setup 
    20. Add Title
    21. Save
    ADDITIONAL INFORMATION
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