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    Nintex Knowledge Base

    Box - File Metadata Update Error

    Status: Not Validated

    ISSUE
    When using the new Box – File metadata update, if the Connection used to configure the start event was created prior to 1 December 2017, the following error message will occur when trying to publish the workflow:
     
    File Metadata Error
     
    While the workflow did publish and is listed in the Workflow list, the start event does not register and hence when the event takes place, the workflow will not start.
     
    ERROR CODE
    RESOLUTION
    Create a new connection to Box and use that newly created connection when configuring the start event.
    ADDITIONAL INFORMATION
    This does not affect any existing workflows with existing Box start events (Nintex Workflow for Box, New file, New folder).
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