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    Nintex Knowledge Base

    Images Saved in Rich Text Field Are Not Generated in Document

    Status: Validated

    ISSUE
    When saving an image in the rich text field, and tagging it into the document, the image is not being generated and the tag appears blank in the resulting document. 
    ERROR CODE
    RESOLUTION
    • Append "__image" to the Rich text field tag. For example: <<Rich_Text_Field_Tag__Image>>
    • Make sure the file is saved in .docx format  (not .doc).
    • Ensure that the image is attached to the field using the Image button.
    ADDITIONAL INFORMATION
    The image should not be copied and pasted into the rich text field but saved on a local computer and attached to the field.
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