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    Mass Document Generation Does Not Appear in Document Queue

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    Status: Validated

    ISSUE
    When running a Mass document package with the Send to Document Queue delivery option, the package indicates it is being processed but does not appear in the Document Queue.
    ERROR CODE
    RESOLUTION
    1. Go to Setup > Email Administration.
    2. Go to Deliverability.
    3. Set the Access Level to All.
    ADDITIONAL INFORMATION
    If the issue persists, contact Drawloop Support to verify Mass is enabled for the license.
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