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    Nintex Knowledge Base

    Cannot Update Nintex Forms for Office 365 In SharePoint Online Store

    Status: Validated

    ISSUE
    When trying to apply an update to the Nintex Forms for Office 365 app within SharePoint Online, after selecting *update* from within Site Contents, there is no option to get the updated version of the application within the SharePoint Online store.
    ERROR CODE
    RESOLUTION
    1. Navigate to the SharePoint Online Admin tenant.
    2. Navigate to Apps > Manage Licenses > Nintex Forms for Office 365.
    3. Select Actions > Recover License > Continue.
    4. Update the Nintex Forms app from the SharePoint Online store.
    ADDITIONAL INFORMATION
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