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    Nintex Knowledge Base

    Smart Phone Task Form Layout Does Not Load With Office 365

    Summary
    When using a Smart Phone layout for task forms in Office 365 workflows, the task form fails to load when accessing the task via a smart phone.

    Solution
    1. Navigate to the task list associated with the workflow creating the task.
    2. From the list ribbon, open Nintex Forms.
    3. Edit the form for the default task content type.
    4. Add a Smart Phone layout to the form design.
    5. Publish the new layout and close the designer.
    6. Re-load the task form on phone.