Skip to main content
Search Again

We think these articles could help you:

    See More
    Nintex Knowledge Base

    Error "A federated authentication error has occurred"

    Status: Validated

    ISSUE
    When running a workflow with an Office 365 Live action in the design, the workflow suspends and logs the following error to the workflow history:

    A federated authentication error has occurred.
    ERROR CODE
    In workflow history: A federated authentication error has occurred. When connecting to SharePoint Online Management Shell: System.Xml.XmlException: For security reasons DTD is prohibited in this XML document. To enable DTD processing set the DtdProcessing property on XmlReaderSettings to Parse and pass the settings into XmlReader.Create method.
    RESOLUTION
    Add the following record to the DNS for the Office 365 environment:
    • Type: CNAME
    • Alias: MSOID 
    • Target: clientconfig.microsoftonline-p.net 
    If the record already exists, remove and re-add it.
    ADDITIONAL INFORMATION
    When trying to connect to the SharePoint Online environment via the SharePoint Online Management Shell the following error occurs: 'For security reasons DTD is prohibited in this XML document. To enable DTD processing set the DtdProcessing property on XmlReaderSettings to Parse and pass the settings into XmlReader.Create method.'
    RELATED LINKS