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    Nintex Knowledge Base

    Error "Error Connecting to the Workflow Manager"

    Status: Pending Clean Up

    ISSUE
    When opening the Nintex Workflow designer within Office 365,  there is a red bar displaying

    Error Connecting to the Workflow Manager: undefined

    Or:

    Error Connecting to the Workflow Manager
    ERROR CODE
    RESOLUTION

    Option 1

    1.  Add the following to the trusted sites for the browser:
      • *.nintex.com
      • *.sharepoint.com
    2.  Deactivate and Reactivate the "Workflow can use app permissions" site feature.
    3.  Ensure the user account has the appropriate permissions to access the designer.

    Option 2

    Contact Microsoft SharePoint Support to resolve the underlying connection error between the site and SharePoint Workflow Manager.
    ADDITIONAL INFORMATION
    If the above doesn't work then please try the following steps in the link below:
    https://support.nintex.com/SharePoin...e_(Office_365)
     
    RELATED LINKS