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    Nintex Knowledge Base

    Error "Unable obtain logon token, authentication failed."

    Status: Work in Progress

    ISSUE
    ​When trying to run workflows that utilize Office 365 actions within the workflow design, the workflow instances suspend with the error:

    Unable obtain logon token, authentication failed.
     
    All other workflows that run within the environment seem to execute without issue. 
    ERROR CODE
    RESOLUTION
    ADDITIONAL INFORMATION
    This is a known issue that is currently under investigation.
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