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    Nintex Knowledge Base

    Error "WorkflowTerminated Exception: The message could not be delivered to one or more recipients"

    Status: Validated

    ISSUE
    When running a workflow in Nintex for Office 365, the workflow terminates with the following error:

    System.Activities.Statements.WorkflowTerminated Exception: The message could not be delivered to one or more recipients.
    ERROR CODE
    RESOLUTION
    1. Identify the users that mail is being sent to within the workflow.
    2. Identify which of the accounts is no longer active within Active Directory.
    3. Remove inactive account from the mail action and republish the workflow.
    ADDITIONAL INFORMATION
    RELATED LINKS