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    Nintex Knowledge Base

    Office 365 Document Generation Exceeded Document Quota

    Summary
    When configuring the Document Generation action, the configuration indicates the document quota has been exceeded, even when no documents have been created.

    Solution
    1. Contact Sales@Nintex.com.
    2. Have sales verify your 'Nintex for Office 365' asset and 'Nintex Document Generation' asset are active.
    3. If both assets are active, confirm that both assets are on *the same* contract. 
    Even if both assets are created and live, if they're on separate Salesforce contracts, you will not be able to use Document Generation for Office 365.
     
     
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