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    Nintex Knowledge Base

    Office 365 Nintex Workflow Lazy Approval Not Working

    Status: Validated

    ISSUE
    When lazy approval is utilized, the task in SharePoint stays in a "Not Started" status, and the workflow doesn't move forward. When attempting to approve the task again, an email saying, "This task no longer requires you to respond. The task has already been completed." is received.
    ERROR CODE
    RESOLUTION
    1. Open the Existing Workflow.
    2. Click on the Workflow Settings.
    3. Scroll down to the Task List section.
    4. Select "create new" from the drop-down menu.
    5. Enter in the new task list name.
    6. Save the Workflow settings, Publish the Workflow.
    ADDITIONAL INFORMATION
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