Skip to main content
Search Again

We think these articles could help you:

    See More

    ALERT: This site will be decommissioned at the end of December 2018. All existing and new Nintex knowledge content will be available within the new Knowledge Base area of the Nintex Community site. 

    Nintex Knowledge Base

    Send An Email Action In Nintex For Office 365 Works Intermittently

    Status: Validated

    ISSUE
    When running a workflow that includes a Send an Email action, the workflow will complete successfully, however emails are sent intermittently.
    ERROR CODE
    RESOLUTION
    Open a support ticket with Microsoft SharePoint support with the Workflow Instance ID of one affected workflow, along with the Start Time and Last Run Time from the Workflow Status page of the instance. 
    ADDITIONAL INFORMATION
    SharePoint Online handles the mail flow for internal emails, as such Nintex does not have any control of email delivery while workflows use the internal mail system of Office 365.
    RELATED LINKS
    • Was this article helpful?