Skip to main content
Search Again

We think these articles could help you:

    See More
    Nintex Knowledge Base

    The email body is blank if Send an Email action triggered from a workflow that has been imported

    Status: Pending Clean Up

    ISSUE
    A Send an Email action sent a blank email to the recipients when a workflow triggered by an imported workflow even though the body of the email has a text. 
    ERROR CODE
    RESOLUTION
    1. Remove the current item reference in the email body.
    2. Re-insert the current item reference 
    3. Publish the workflow. 
    ADDITIONAL INFORMATION
    For a workflow that has been imported from an exported workflow file, the Current Item: Insert References on the email body needs to be re-configured.
    RELATED LINKS