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    Nintex Knowledge Base

    E-Sign live - The username or password for the requested third party service could not be found

    Status: Validated

    ISSUE
    The username or password for the requested third party service could not be found. Please have your administrator contact support. (ExternalAuthMissing).

    Note: This error was experienced with E-SignLive
    ERROR CODE
    RESOLUTION
    1. Reauthorize the app so the credentials of the integrated user match the E-Sign live credentials. 
    2. Proceed to run the document again
    ADDITIONAL INFORMATION
    RELATED LINKS
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