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    Nintex Knowledge Base

    Unable to Authorize App

    Status: Validated

    ISSUE
    After installing the app and going through the Setup Wizard, users are unable to Authorize the App. After selecting "Authorize Nintex DocGen" --> A popup with appear where your click "Allow" --> Taken to Error Message
    ERROR CODE
    RESOLUTION
    1. Navigate to Setup
    2. Type "Critical Updates" in quick find 
    3. Deactivate "Remove Instance Names From URLs for Visualforce, Community Builder, Site.com Studio, and Content Files."
    4. Select Deactivate 
    ADDITIONAL INFORMATION
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