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    Nintex Knowledge Base

    Users not Able to Grant Login Access to Nintex Support

    Status: Validated

    QUESTION
    Users are unable to grant login access to Nintex Support. Why is this the case? 
    ANSWER
    From Setup, enter Login Access Policies in the Quick Find box, then select Login Access Policies. For users to Grant Login access, the Available to Users bubble must be filled in for Nintex Support 

    Here is Salesforce documentation associated with this issue. Please see the Note section under step number 3. https://help.salesforce.com/articleView?id=controlling_login_access.htm&type=5
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