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    Nintex Knowledge Base

    DocGen Admin gets error when trying to access Users

    Status: Validated

    ISSUE
    Users with the DocGen Admin permission set added are getting the error message below when trying to access the User Permissions section in the Drawloop Admin tab:

     - Error: Unable to access PackageLicense.Id
    ERROR CODE
    RESOLUTION
    Go to the user's profile and check the checkbox "Manage Package Licenses".
     
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