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    Nintex Knowledge Base

    Remove Orphaned Tasks from Nintex Mobile using the GUI

    Status: Validated

    TOPIC

    When making manual changes to the Workflow definition, orphaned Workflow tasks may be created within the SharePoint environment. This can cause problems when responding to tasks through Nintex Mobile (the tasks are continuously recreated), as such it is important to remove these when they occur. 

    INSTRUCTIONS

    Removing orphaned tasks through the GUI:

    1. Navigate to your SharePoint site
    2. Choose to edit the page​
    Nintex Workflow Mobile 1.png

    3. Select insert => Web Part. From the Categories column select Nintex Workflow 2013(or 2010) and from Parts column select My Workflow Tasks
    Nintex Workflow Mobile 2.png

    4. Press Add button to add the web part to your page.
    5. Once the web part is added press Save button.
    6. You know must be able to see a list of tasks assigned to you in the web part
    7. The ones which have Remove task link button are orphan tasks and you can delete them by clicking on the link
    Nintex Workflow Mobile 3.png

    8. if you don’t see them in the first page, make sure you navigate to all pages and delete them all. Unfortunately the this moment there is no way to delete them all in one go and you need to do this one by one by one
    Nintex Workflow Mobile 4.png

    9. Go back to your Nintex Mobile, Delete Local Storage and you should not see the tasks anymore
    ADDITIONAL INFORMATION
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