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    Nintex Knowledge Base

    Error: Error querying user profile. The trial period for this product has expired

    Status: Pending Clean Up

    ISSUE
     Sporadically, workflows with Query User Profile Errored out with the following message in the Workflow History 


    Workflow Comment 

    Error querying user profile. The trial period for this product has expired. 
    ERROR CODE
    RESOLUTION
     This issue occurs when the Sharepoint Server is unable to access the token from the Registry. 

     Please run this command on all the servers in this farm in a sharepoint management shell window, 

     
    Initialize-SPResourceSecurity 
    
    or 
    
    pSConfig -cmd secureresources

    Please run an IISReset after this is performed 
    ADDITIONAL INFORMATION
    RELATED LINKS