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    Nintex Knowledge Base

    Error "The file "/_layouts/15/_contenttemplates/15/Welcome.ascx does not exist"

    Status: Validated

    ISSUE
    When creating a workflow, the following error might occur:

    The file "/_layouts/15/_contenttemplates/15/Welcome.ascx does not exist
    ERROR CODE
    RESOLUTION
    1. Check masterpage used by the workflowDesigner.aspx page - browse to the SharePoint 15 hive, then templates/layouts/Nintexworkflow 
    2. Open workflowdesigner.aspx in edit mode and check the master page being used. 
    3. Navigate back to 15 hive, Template/layouts folder and open the masterpage that was referenced in workflowdesigner.aspx 
    4. Look for the source for welcome page. Path is set as src="_controltemplates/15/Welcome.ascx.
    5. Change to src="/_controltemplates/15/Welcome.ascx" 
    ADDITIONAL INFORMATION
    Masterpage may have been customised and as a result the path to the welcome.aspx page had changed.
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