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    Nintex Knowledge Base

    Error Status for Licensing Entries in Nintex Live Management Health Checks

    Status: Validated

    ISSUE
    When viewing Health Checks in Nintex Live Management, the following Licensing entries might be in Error status:
    • NINTEX Live for NINTEX Workflow enabled
    • NINTEX Workflow license enabled for NINTEX Live
    ERROR CODE
    RESOLUTION
    The commercial agreement between the parties needs to be renewed/extended. Contact the corresponding Nintex Territory Manager for resolution.
    ADDITIONAL INFORMATION
    The status of the first two General Connection entries is Successful:
    • NINTEX Live connection test
    • NINTEX Live storage connection test
    This issue occurs when the commercial agreement (that can assume several variations) has expired.
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