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    Nintex Knowledge Base

    Flexi Task reminders are not working

    Status: Needs Review

    ISSUE
    Flexi Task reminders are not being sent out.
    ERROR CODE
    "Failing sending email: GeneralFailure.: System.Net.Mail.SmtpException: Failure sending mail. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond X.X.X.X:25"
    RESOLUTION
    Please verify the SMTP server is using port 25 as the default, as this is the port the workflow is using to communicate with the SMTP server (X.X.X.X:25).
    ADDITIONAL INFORMATION
    It's also possible at the time of reminders not being sent, there was an unrelated issue with the SMTP server or the network.
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