Skip to main content
Search Again

We think these articles could help you:

    See More
    Nintex Knowledge Base

    Images do not display in an email created by a workflow

    Status: Validated

    ISSUE
    Images that are in a Multi Lines of text column configured as Rich or Enhanced text can display images.
    When images are added to the Multi Lines of text column the image is either hosted in SharePoint or linked to another source.

    When using a Send Notification action that references the Multi Lines of Text column the contents of the column is sent in the email.
    When the email is received the image that was in the Multi Lines of text column is not always displayed.
    ERROR CODE
    RESOLUTION
    For Images to to display in emails the image either needs to be web facing so that no credentials are required to access it or if the image is hosted in SharePoint the user needs to be logged into SharePoint at the time of opening the email so that the image can be accessed with the authentication already provided.
    ADDITIONAL INFORMATION
    RELATED LINKS
    • Was this article helpful?