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    Nintex Knowledge Base

    Nintex Document Tagger Add-in Error

    Status: Validated

    ISSUE
    When opening the Nintex Document Tagger for Microsoft Word, the add-in fails to load with the error: "Add-in Error: This add-in could not be started. Close this dialog to ignore the problem or click 'Restart' to try again"
    ERROR CODE
    RESOLUTION
    1. In Internet Explorer, click the Tools button, and then click Internet Options.
    2. Click the Security tab, and then select the Restricted Sites Zone.
    3. Select the Enable Protected Mode check box, and then click OK.
    4. Restart Internet Explorer.
    ADDITIONAL INFORMATION