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    Nintex Knowledge Base

    Unable to Open Documents Using Quick Parts or Content Controls with Nintex Workflow

    Status: Pending Clean Up

    When using Nintex Workflow Create Item action to create documents with Content Controls or Quick Parts, when attempting to open the document you will encounter the error message below:
    "We're sorry.  We can't open 'Document' because we found a problem with its contents"
    Details:  No error detail available
    This is expected behaviour. However, the workaround for the document to be opened successfully is to change the document template extension format from .dotx to .docx.