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    ALERT: This site will be decommissioned at the end of December 2018. All existing and new Nintex knowledge content will be available within the new Knowledge Base area of the Nintex Community site. 

    Nintex Knowledge Base

    Unable to Open Documents Using Quick Parts or Content Controls with Nintex Workflow

    Status: Pending Clean Up

    TOPIC
    When using Nintex Workflow Create Item action to create documents with Content Controls or Quick Parts, when attempting to open the document you will encounter the error message below:
    "We're sorry.  We can't open 'Document' because we found a problem with its contents"
    Details:  No error detail available
    INSTRUCTIONS
    This is expected behaviour. However, the workaround for the document to be opened successfully is to change the document template extension format from .dotx to .docx.
    ADDITIONAL INFORMATION