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    Nintex Knowledge Base

    Workflow Stuck At Change State Action

    Status: Validated

    ISSUE
    When running a workflow with a State Machine, the workflow becomes stuck when it reaches a Change State action and never progresses to the next state.
    ERROR CODE
    RESOLUTION
    1. Review the topology of the SharePoint Farm (Central Administration > System Settings > Manage Servers in this Farm)
    2. Identify any servers running the SharePoint Foundation Workflow Timer Service but not running the SharePoint Foundation Web Application service. Note: These two services should be running on the same servers. 
    3. Stop the Workflow Timer Service on any server that is not running the SharePoint Foundation Web Application service.
    4. Start the Workflow Timer Service on any server that is running the SharePoint Foundation Web Application service. 
    ADDITIONAL INFORMATION
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