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    Nintex Knowledge Base

    License is not valid when installing Nintex Workflow and Forms 2016

    Status: Validated

    ISSUE

    When installing Nintex Workflow and Forms 2016, the following error might occur, even though a valid license is installed and this is simply doing an update on current version:
    Your license is not valid for version X.X.X.X of Nintex Workflow 201X. Please contact admin@nintex.com to obtain a new license.

    ERROR CODE
    Your license is not valid for version X.X.X.X of Nintex Workflow 201X. Please contact admin@nintex.com to obtain a new license.
    RESOLUTION

    Bypass the license check in the installation process by following the steps below:

    1. Run the Nintex Workflow installer.
    2. On the Installation options screen from the installer, select "Export"
    3. Save the exported files.
    4. Open that folder containing the exported files. 
    5. Right-click on "InstallHelper.ps1", select Properties and deselect "Read Only". 
    6. Open this file using PowerShell ISE and change each "$isValidForUpgrade=$false" to "$isValidForUpgrade=$true", there will be 3 that you will need to update, then save the file.
    7. Run the Nintex upgrade again with the "Install.ps1" file using PowerShell with administrative privileges.
    ADDITIONAL INFORMATION
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