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    Nintex Knowledge Base

    Error "Nintex.Workflow.HC.cab file cannot be found" Accessing Help Files

    Status: Validated

    ISSUE
    When trying to access the help files from the Designer, under Help > About, the following error occurs:

    Nintex.Workflow.HC.cab file cannot be found.

    Additionally, this error occurs when trying to install the files from command line.
    ERROR CODE
    RESOLUTION
    1. Verify that the  Nintex Workflow 2013 Help and How-to files are missing in SharePoint Powershell Management Shell, by running Get-SPHelpCollection command.
    2. Run the command below to re-install the help file again:
      Install-SPHelpCollection -LiteralPath ([Microsoft.SharePoint.Utilities.SPUtility]::GetGenericSetupPath("HCCab") + "\1033\Nintex.Workflow.HC.cab")
    If a "Files do not exist" error occurs, contact Nntex Support to obtain a copy of the files, or check this file path in a working farm for the files:  C:\Program Files\Common Files\microsoft shared\Web Server Extensions\15\HCCab\1033
    ADDITIONAL INFORMATION
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