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    Nintex Knowledge Base

    Error "Unable to load address module" provisioning mailbox in Exchange

    Status: Validated

    ISSUE
    When provisioning a mailbox with a Nintex action in Microsoft Exchange, one of the following errors might occur:

    Unable to load address module 'C:\Program Files\Microsoft\Exchange Server\V14\Mailbox\address\SMTP\AMD64\inp

    Or:

    Unable to generate the e-mail address.
    ERROR CODE
    RESOLUTION
    Check the rights that the application pool account of the Exchange Connector Service Application has to Exchange. It should be a member of the below Security Groups:
    • Exchange Organization
    • Administrators
    • Local Administrators
    • Local IIS_WPG
    ADDITIONAL INFORMATION
    RELATED LINKS