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    ALERT: This site will be decommissioned at the end of December 2018. All existing and new Nintex knowledge content will be available within the new Knowledge Base area of the Nintex Community site. 

    Nintex Knowledge Base

    Error "Unable to load address module" provisioning mailbox in Exchange

    Status: Validated

    ISSUE
    When provisioning a mailbox with a Nintex action in Microsoft Exchange, one of the following errors might occur:

    Unable to load address module 'C:\Program Files\Microsoft\Exchange Server\V14\Mailbox\address\SMTP\AMD64\inp

    Or:

    Unable to generate the e-mail address.
    ERROR CODE
    RESOLUTION
    Check the rights that the application pool account of the Exchange Connector Service Application has to Exchange. It should be a member of the below Security Groups:
    • Exchange Organization
    • Administrators
    • Local Administrators
    • Local IIS_WPG
    ADDITIONAL INFORMATION
    RELATED LINKS