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    ALERT: This site will be decommissioned at the end of December 2018. All existing and new Nintex knowledge content will be available within the new Knowledge Base area of the Nintex Community site. 

    Nintex Knowledge Base

    Nintex Workflow Lazy Approval with Request Management Service Enabled

    Status: Pending Clean Up

    ISSUE
    When starting  Request Management Service on the same server that hosts SMTP in IIS 6 the SMTP service shuts down. After enabling this service on a server which also host SMTP the SMTP service along with IIS Admin service attempts to restart. IIS Admin service will resume after a few minutes but SMTP will not come back online causing issues with lazy approval.
    ERROR CODE
    RESOLUTION
    1)Restart SMTP. Once restarted the service seems to be stable 
    2) Move the SMTP server to machine that is not hosting Request Management Service
    ADDITIONAL INFORMATION
    RELATED LINKS