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    Nintex Knowledge Base

    Nintex Workflow Sending Duplicate Emails

    Status: Validated

    ISSUE
    When trying to send emails to the members of a large SharePoint group, the workflow instance sends duplicate emails.
    ERROR CODE
    RESOLUTION

    Option 1

    Assign the email action to an Active Directory Mail-Enabled Security Group, to have the email action processed by Exchange instead of SharePoint.

    Option 2

    Add a one minute pause at the start of the workflow design. This gives the workflow engine enough time to instantiate the group members initially, resulting in just one email being sent.
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