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    Nintex Knowledge Base

    Support response timing based on Service Level Agreements

    Status: Validated

    QUESTION
    Where can I find support response time information?
    ANSWER
    Please refer to the support policy Annex A, B and C from the link below. Supports response time will depend on the level of support agreement purchased.
    ADDITIONAL INFORMATION
    RELATED LINKS
    https://3r0eov1j2vmb3ino8b1g5v28-wpe...-sept-2017.pdf
    (or go to https://www.nintex.com/support > Support Services > Nintex Software Support Policy (On Premises))
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