ISSUEWhen viewing event logs, the following warning might appear:
Windows could not start the Nintex Live Workflow Queue Service.
Additionally, the Nintex Live logs display the following:
Inner Exception: Message: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 22.214.171.124:5671
And the Nintex Live Workflow Queue Service has a ‘Started’ status, but the service cannot be started via services.msc.
- Configure the firewall to open the following ports:
- Configure the firewall to allow this instance “Nintex.Workflow.Live.QueueService.exe” to accept connections.
ADDITIONAL INFORMATIONThis error is generated when the Live Service is being blocked by a firewall or redirected via a proxy.
Nintex Live Log Files can be obtained from this path. C:\Program Files\Common Files\microsoft shared\Web Server Extensions\15\BIN\NintexWorkflow