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    Nintex Knowledge Base

    Error "The input is not a valid Base - 64 string..." Installing Nintex Hawkeye

    Status: Validated

    ISSUE
    When installing Hawkeye, the following error might occur:

    The input is not a valid Base - 64 string as it contains non-base 64 character , more than two padding characters , or an illegal character among the padding characters.
    ERROR CODE
    Tenant ID : The input is not a valid Base - 64 string as it contains non-base 64 character , more than two padding characters , or an illegal character among the padding characters.
    RESOLUTION
    1. Click on “Nintex data sources”  from top page in portal.
    2. Add Nintex data source.
    3. Select the SharePoint environment that is required to be added.
    4. A card will appear in the bottom of page providing installer and a tenant token.
    5. Copy the Token and use this token install the Hawkeye

     
    ADDITIONAL INFORMATION
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